Terms and Conditions
In compliance with the provisions of Law 1581 of 2012 “by which the general provisions for the protection of personal data are dictated” and Decree 1377 of 2013, which partially regulate it, I declare that by accepting this form I grant my express authorization and clear so that FRANCO QUÍMICA S.A.S can process and use my personal data, which will be reported in the database for which said organization is responsible. In accordance with the aforementioned regulations, FRANCO QUÍMICA S.A.S is expressly and unequivocally authorized to maintain and manage the information provided, only for those purposes for which it is authorized and respecting, in all cases, the current regulations on the protection of personal data. This authorization extends during the entire time in which a link may be consolidated. However, with this authorization, I reserve the right to exercise at any time the possibility of knowing, updating, rectifying and requesting the deletion of my personal data in the organization's database, when I deem it appropriate.
When you visit our website, social networks or contact us by email you may be asked for information to allow us to: process a merchandise order, contact you in the future to provide you with information about our products or to follow up regarding an inquiry. /previously reported issue; This information may include your: name, email address, order shipping address, telephone number, among others.
You can choose what information you want to provide to us through website forms, email, calls or other interactions, but some of this information may require certain services or goods (for example, billing or delivery address if you order). order). If you choose not to provide such information, we will not be able to provide you with such services or goods.
Additionally, our website may collect and store connection information about you, such as: IP address, name, city, country of your Internet service provider, browser type and site activity.
Your personal information will not be sold or shared with anyone else without your consent, unless we are legally required to do so.
If you provide credit card information, we do not maintain it on our servers. We also offer you the option to allow us to track the conversations and interactions we have with you, including images you upload, technical queries, product preferences, product requests, your field of interest or related information that allows us to provide you with service. and ongoing personalized support.
1. Use of our website
You agree that you will not use the Website to violate any applicable law, regulation or code of conduct or infringe the rights of others.
You will not post or submit any content that involves revealing personal data about another person (that is, information that allows someone to be identified or contacted) unless that person is 18 years of age or older and you have obtained that person's explicit written consent.
You must meet the requirements of our website. You must comply promptly with any reasonable request or instructions we make in relation to the Website.
2. Content
You are responsible for your content
You must ensure that your content complies with all applicable laws, regulations and codes of conduct and does not infringe any third party intellectual property or other rights. Furthermore, the Content must not be defamatory, offensive, vulgar, racist, obscene, abusive, threatening, harassing, invasive of another person's privacy or similar.
If you post a comment, you promise that it is your independent, honest and genuine opinion.
Comply with all rights and permissions necessary for us to use your content as contemplated by the website and these terms and conditions.
3. Security
Your account on our website is for your personal use only and is not transferable. You must not authorize or permit any other person to use your account. You must take reasonable care to protect and maintain the confidentiality of your password and other account or identity information. You are responsible for any third parties who use your account or identity (unless it is to the extent we are at fault).
4. Suspension or cancellation
At any time, without cause, we may immediately terminate this agreement, including your right to use our website.
5. Operation of our website
We cannot guarantee that the website will be uninterrupted or error-free.
We have the right, without prior notice and without liability, to suspend the website for repair, maintenance, improvement or other